M’akola Operational Services
- Are you prepared for your Operational and Financial Reviews?
- Is your organization short-staffed?
- Are you struggling to navigate through a sea of regulations and reporting requirements?
- Is your Board getting the information they need?
We support affordable housing providers with their operations, finance, and regulatory requirements.
- Financial transaction processing.
- Internal and external reporting including compliance reporting (CRA, BC Housing, Worksafe and other regulatory bodies.
- Audit management and support.
- Property and Tenancy Management.
Who We Are & What We Do
M’akola Operational Services is dedicated to helping affordable housing providers of all sizes in British Columbia operate efficiently and effectively. Our services range from training and mentoring, through to fully outsourced departments and service lines.
We have expertise in all aspects of operating affordable housing, including Property Management, Tenancy Management, Governance, Finance & Accounting, and Human Resources. We have in-depth knowledge of the affordable housing sector in British Columbia, including all relevant legislation and regulatory compliance requirements.
Our teams are dedicated to helping your organization achieve operational excellence. Our services provide value to tenants, funders, suppliers, Boards, management teams and staff at all levels within your organization.
Whether you are a new Society preparing to operate your first development or an established organization looking to streamline operations, we are here to help you reach your goals.
Areas of Expertise
Accounting & Finance
- AP/AR Transaction Processing
- Monthly Financial Statements
- Payroll Processing
- Compliance Reporting / GST Filing
- Annual Budget Development
- Audit Support
Tenant & Property Management
- Resident Management
- Tenant Screening
- Rent Reviews/Income Testing
- Dispute Resolution Arbitration
- Tenant Engagement
- Rent Collections
Governance
- Strategic Planning and Execution
- Board Roles, Responsibilities and Boundaries
- Legal and Fiduciary Responsibilities
- Performance and Operational Monitoring
- Succession Planning
- Leadership Recruitment
Human Resources
- Recruitment
- Retention
- Training and Mentoring
- Performance Management
- Payroll
- Benefits Administration
Operations
- Policy and Procedure Development
- Mentoring
- Workflow Design
- Organizational Structure
- Records Management
- Administrative Services
For More Information
104-550 Goldstream Avenue, Victoria, BC V9B 2W7